Explain it to me, please. Like I'm 10.

AI voice agents are taking the moving industry by storm.

Similarly, many other markets have already adopted them, from healthcare to education, and restaurants to retail. So why shouldn’t moving and storage benefit from the same innovative technology?

Lots of chatter around what it is but we’re here to break it down for you, without the technical fluff. 

Why would I want one for my moving company?

Imagine if you had a helper who could answer the phone for you all day and night, never took a break, and always remembered exactly what to say.

That’s what an AI Voice Agent does—it’s like a super-powered receptionist who never sleeps.

But let’s clear up some common worries and questions you might have before deciding if it’s right for your moving company.

What is an AI voice agent, really?

An AI Voice Agent is basically an answering service that you train to answer customer calls, but works 24/7. It does not have a face, only a voice that you can customize.

Unlike an old-school answering machine, it actually listens and responds in a natural way. It can answer common questions, take down customer details, and even schedule follow-ups.

Will it sound like a robot?

AI Voice Agents are meant to sound like people. It’s not the clunky robotic voice from telecommunication companies—it’s much more advanced.

While it’s not 100% human, it’s human-like and you can even customize their voice and tone so they match your business. If you want them to sound friendly and casual or more formal and professional, you can train them to do that. 

Listen to a snippet of the voice here:

I’m not a tech person. Will this be hard to set up?

Not at all. You don’t need to be a computer expert to use an AI Voice Agent. The setup is simple, and most of the heavy lifting is done for you by Supermove in 1 day. 

Once it’s up and running, it works in the background—answering calls, collecting information, and sending it to you. No complicated buttons or confusing systems.

Is this going to replace my staff?

AI Voice Agents don’t replace your employees—they help them work faster. It does however replace your voicemail.

Instead of sending customers to voicemail, let the AI handle the basic stuff like taking down contact details, price estimates, availability and more. Now your team can focus on what they do best: running moves and closing jobs. 

It’s up to you on how you choose to set up voice agents. Some moving companies only set up voice agents for after business hours, out of office and holidays to capture revenue they are missing today. While other moving companies will have voice agents on during business hours to help their office team handle more call volume and focus on follow up.

What if customers don’t like talking to an AI?

Most customers just want quick answers, and some don’t even realize they’re speaking to AI. The voice is clear, friendly, and helpful. Plus, if a call needs human attention, it can pass it along to your team so customers always get the help they need.

You can also start with one after business hours, where the alternative is only voicemail. Let your customers know that your Agent is working late while the team gets some rest and someone will be in touch in the morning.

How will this help my business make more money?

• No More Missed Calls – Whether it’s the middle of the night or during a busy moving job, your AI is always picking up the phone.
• More Leads Captured – Instead of customers hanging up on voicemail, the AI collects their info and sends it straight to you.
• Saves Time – Your employees don’t have to stop what they’re doing to answer basic questions over and over again.
• Faster Follow-Ups – The AI sends customer details instantly, so your team can respond and close the deal quickly.

Will it work for my moving business?

If you ever miss calls, spend too much time answering repetitive questions, or wish you had an extra set of hands, then yes—an AI Voice Agent is for you. It’s not here to replace your team; it’s here to make your life easier and help your business grow without having to hire more.

The best part is that Supermove’s AI Voice Agent is built for moving companies and trained on how to speak to consumers who are looking to move.

​​AI isn’t the future, it’s the now.

AI isn’t some far-off technology. It’s here, it’s easy to use, and it’s quickly becoming a part of the modern customer experience. If you want to stop missing leads and give your team more time to focus on what really matters, an AI Voice Agent might just be the best "employee" you never had to hire.

Join Supermove's AI Voice Agent launch list to see it for yourself.

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