Some moving companies run so smoothly, they deserve to be celebrated. In fact, many movers should look up to them. That's why we asked them about their favorite automations that make them so efficient.

These automations are so helpful, you'll probably want to recreate them in your own software. In this article, you can. We’ll show you their inner workings and even recreate them on video.

Just a heads-up though: some details, like the exact messages these companies automate, might be omitted. We’ll still give you simplified templates that get the point across.

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Automatically send a reassuring text on move day

- Used by: Matt's Moving

- Used for: offering a premium customer experience

- Automation built in: Supermove

Matt’s Moving automatically texts the customer on the move day morning. The text is a personalized note from the customer support person, offering a number to call if the customer needs help with anything. This small but thoughtful gesture can make a world of difference to your stressed-out customers.

Here’s a template text you can use:
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Happy move day [CUSTOMER NAME]!

Sally here - I’m the customer support manager at [COMPANY NAME].

Here’s my number: (123)-4567-890. Call me if you need help with anything.

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How to recreate this automation in your software

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Watch us recreate this automation in Supermove

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Automatically remind customers to sign their quote

- Used by: Adam’s Moving Service

- Used for: improving the booking rate

- Automation built in: Supermove

The owner Adam French loves this automation. He uses it to lock in jobs before those leads go dark.

Whenever Adam sends a quote, a personalized follow-up email goes out few hours later. It asks the customer if they have any questions and gives them a link to sign the quote right there and then.

Here's a simple message you could use for this automation:
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Hi [CUSTOMER NAME],

I wanted to personally follow up to see if you have any questions about the quote we sent over today?

If you’re ready to move forward, you can sign your quote by clicking here: [INSERT LINK].

We look forward to moving you!

All my best,

- [SALESPERSON NAME] from [COMPANY NAME]

[YOUR LOGO HERE]

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How to recreate this automation in your software

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Watch us recreate this automation in Supermove

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Automatically remind your crew to bring materials for 3rd party storage jobs

- Used by: Move-Tastic!

- Used for: job preparation

- Automation built in: Supermove

Whenever Move-Tastic! has a 3rd party storage job, their crew automatically gets a task in Supermove. It reminds them to bring a few important materials. This automation prevents last-minute scrambling.

If you’re setting this automation up for yourself, we suggest you add a text reminder too, just to be extra safe. If you wanted to tweak this automation, you could tailor it to a different kind of job—for example, a commercial move.

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How to recreate this automation in your software

If your software doesn’t have a “create task” step, you can skip it. A good workaround is to send a text or an email instead.

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Watch us recreate this automation in Supermove

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Automated drip campaigns for leads in different sales cycle stages

- Used by: ZippyShell

- Used for: staying top-of-mind, keeping leads hot, and booking more moves

- Automation built in: Supermove

This is technically four separate automations, but with different messages and emails. Here's how it works. ZippyShell divides their leads into 4 buckets, depending on their sales cycle stage: 'New Lead,' 'Pending Lead,' 'Booked Lead,' and 'No Lead.' This lets ZippyShell create 4 separate automations that send the most relevant messages to each group.

For example, a 'New Lead' might be someone who casually inquired about your services but isn't ready to move any time soon. Instead of pressuring them to book, this automation could send helpful tips and case studies that keep you top of mind.

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How to recreate this automation in your software

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Watch us recreate this automation in Supermove

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Got an automation in mind?

You can build it with Supermove. Yes—even the complex ones your current moving software can't handle. Book a demo and see it for yourself.

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